Frequently Asked Questions
Your guide to shopping the finest Indian groceries in San Francisco.
Do you offer same-day delivery within San Francisco?
Yes, we offer same-day delivery for local orders placed before 2:00 PM PST. Delivery fees may vary based on your distance from our retail location.
Are your spices and flours authentic and fresh?
Absolutely. We source our spices, lentils, and flours directly from reputable suppliers in India and maintain a high inventory turnover to ensure maximum freshness for every customer.
What is your return policy for perishable food items?
Due to safety regulations, perishable items like fresh produce, dairy, and frozen goods cannot be returned. If you receive a damaged product, please contact us within 24 hours for a refund or replacement.
Do you ship Indian groceries nationwide?
Yes, we ship non-perishable pantry staples, snacks, and spices across the United States via standard ground shipping. Heavy items like large bags of rice may incur additional shipping charges.
Can I place an order online and pick it up in-store?
Yes, we offer a convenient 'In-Store Pickup' option at checkout. Your order will typically be ready for collection at our San Francisco storefront within 2 hours.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, and PayPal for a secure and seamless checkout experience.